- Quicken Loans Customer Service Phone Number
- Comparing Rocket Mortgage Vs. Local Bank For A Mortgage
Quicken Loans Customer Service Phone Number – Our priority is to help our readers make great financial decisions. It’s something we won’t compromise on, even if it means making less money. Although we receive compensation from our lending partners and this may affect which lenders we review, this does not affect the result. Our mission is to provide you with accurate, transparent information so you can make the best choice of lender or service on or off our site.
Quicken Loans is one of America’s largest mortgage lenders and tops the charts for customer satisfaction. Find out if Quicken is the best lender for you.
Quicken Loans Customer Service Phone Number
Editor’s Note: As of July 31, 2021, Quicken Loans has merged with the Rocket Mortgage brand. For the latest on this company, check out our Rocket Mortgage review.
Quicken Loans Jobs And Company Culture
Quicken Loans is one of America’s largest mortgage lenders and is known for its excellent customer satisfaction scores. Quicken also owns the Rocket Mortgage brand, which we reviewed separately.
Unless you specifically want face-to-face interaction over websites and phones, you’ll probably want to put Quicken on your list of lenders.
Be sure to check rates from a few different lenders before you buy so you can be sure you’re getting the best mortgage deal.
Quicken Loans mortgage rates were around average in 2021 (latest data available). Mortgage interest rates change regularly, so this table does not reflect the rates that may be offered to you. But you can use it as a tool to compare lenders side by side.
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It’s important to note that Quicken’s advertised rates generally assume that you will “buy” your interest rate using discount points. As with any lender, make sure you get written, formal offers that include closing costs and fees. That way, you can see which lender is really the best deal for you when all the costs are added up.
Quicken Loans consistently performs well in customer satisfaction scores. For example, Quicken and Rocket have ranked first or second in J.D. Power mortgage customer survey for 13 years in a row.
So how does Quicken maintain its stellar reputation? In short, streamlining the mortgage application process through technology. Quicken also supports its online tools with real mortgage experts ready to provide advice by phone or email. However, if you prefer face-to-face, this lender will not be for you. That’s not how a face-to-face meeting happens.
However, Quicken seems to prefer working with core customers over those who need special help. So you may need to look elsewhere if your credit score is low or if you’re saddled with a high debt-to-income ratio (DTI).
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Quicken Loans was one of the first companies to offer an online mortgage process to borrowers at the turn of the century. And it has largely maintained that lead ever since.
Recently, Quicken moved its entire lending business to its Rocket Mortgage platform, which allows you to complete the full application and close online, including e-signing loan documents. Its back-office functionality can automatically verify much of the information you provide in the online application. This speeds up the process and takes some of the administrative burden off your shoulders.
But technophobes are not excluded. Quicken Loans will let you apply and manage your loan process via phone, email, fax and snail mail. You simply won’t be able to look a loan officer in the eye because Quicken/Rocket doesn’t have in-person loan offices.
Borrowers can complete their mortgage pre-approval completely online with Quicken’s Rocket Mortgage. Getting pre-approved proves your loan eligibility to sellers and real estate agents. Indeed, many will not accept offers from buyers without a pre-approval letter.
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You’ll submit financial information online, including your social security number, income, assets and debts, as well as supporting documents to verify those numbers. Quicken underwriters will then approve your personal finances by verifying your financial information and compiling your credit report.
Many lenders offer an online application, but quickly switch to a loan officer in person or over the phone. But the Quicken Loan process starts and ends online. If necessary, you can contact a home loan expert over the phone.
About three days before closing, you will receive a closing information form. This includes your “actual” loan terms, including the interest rate, monthly payment and closing cash.
Quicken Loans is one of the top rated mortgage companies. According to the Consumer Financial Protection Bureau (CFPB) database, it consistently scores the highest in J.D. Power Mortgage surveys customer satisfaction and receives less than one complaint per thousand customers.
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Quicken Loans offers a small portfolio of mortgage loans. However, most home buyers will find that these conventional loan options suit their needs.
Quicken does not offer USDA loans. Therefore, borrowers interested in this type of mortgage will have to look for other lenders.
In addition to home loans, Quicken also offers refinancing. Homeowners can choose to refinance loans that lower monthly payments, pay off their homes faster, or use home equity.
Quicken Loans and Rocket Mortgage offer home loans in all 50 states, although the company does not have brick-and-mortar branches where you can apply in person.
Comparing Rocket Mortgage Vs. Local Bank For A Mortgage
If you choose to work with this lender, you should be comfortable doing so without a face-to-face meeting. However, you don’t have to use a computer or device other than the initial contact if you don’t want to. After requesting a call online, you can use phone, email, fax and mail services until closing.
Talking to a loan officer over the phone can be especially helpful if you are a first-time home buyer and are unfamiliar with the application process.
When you choose Quicken’s Rocket Mortgage for a loan, you’re in good company. This Detroit-based lender has quickly become one of the most popular in the US thanks to its seamless, digital mortgage process.
But remember, you shouldn’t choose a lender based solely on ease of application. You should also compare prices from a few different companies and make sure you are getting the best deal. You can start right here.
Quicken Loans Review
Learn moreMinimum down payment: NAMinimum credit score: 620 Learn moreMinimum down payment: 0%Minimum credit score: 620Learn moreMinimum down payment: 3%Minimum credit score: 580DETROIT, November 24, 2015 // – In eight minutes, a spacecraft to reach orbit, Americans will now be able to get full mortgage approval online through Quicken Loans (www.rocketmortgage.com) Rocket Mortgage. More than 500 Detroit-based developers, designers, QA technicians and business analysts from QL Labs, Quicken Loans’ technology innovation team, have worked for more than three years to completely transform the highly complex mortgage process. Rocket Mortgage provides a home loan experience for consumers whether they are on their desktop computer or using a mobile device.
“Quick Loans has been the undisputed leader in mortgage technology for nearly two decades. We changed the mortgage industry when we created the first 50-state online retail lending platform, which has since helped millions of Americans achieve their home financing goals while providing the best customer service experience. in the country,” said Bill Emerson, CEO of Quicken Loans. “Today we took another giant leap forward with the launch of Rocket Mortgage, which brings simplicity and clarity to the home loan process like never before, while delivering solutions at unimaginable speed.”
“Rocket Mortgage simplifies the largest, most complex and most important financial transaction most consumers face in their lifetime,” said Linglong He, chief information officer of Quicken Loans. “Our team at QL Labs has worked tirelessly to ensure Rocket Mortgage users have the same award-winning experience that has made Quicken Loans an eight-time J.D. Power top-rated mortgage lender for customer satisfaction.”
“This is one of the greatest developments in financial technology history, born and built in downtown Detroit,” he added. “The team effort to achieve this was extraordinary.”
Rocket Mortgage From Quicken Loans Provides Quick Takeoff For New Customers
Detroit-based Quicken Loans Inc. is the country’s second largest private home mortgage lender. Since 2013, the company has originated $200 billion in mortgages in all 50 states. Quicken Loans provides loans from web centers located in Detroit, Cleveland and Scottsdale, Arizona. The company also operates a centralized loan processing facility in Detroit, as well as the San Diego-based unit of One Reverse Mortgage. Quicken Loans was rated as the “highest customer satisfaction prime mortgage originator” in the United States by J.D. Power for the last six years in a row, 2010-2015. in 2014 and highest customer satisfaction among all mortgage servicers in 2014 and 2015.
Quicken Loans has been named among the top 30 companies on FORTUNE magazine’s annual “100 Best Companies to Work For” list for the past 12 consecutive years, ranking 12th in 2015. It has been recognized as one of Computerworld magazine’s top 100 sites. working in IT for the last 11 years, ranking 1st in 2015, 2014, 2013, 2007, 2006 and 2005. The company moved its headquarters to downtown Detroit in 2010 and now has more than 10,000 of its 13,000 team members working in the city’s urban core. For more information about Quicken Loans, please visit QuickenLoans.com, Twitter at @QLnews and Facebook at Facebook.com/QuickenLoans.
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